Return Policy
At olio della rocca, we take pride in offering premium olive oil, crafted with care and tradition. If you're not satisfied with your purchase, please read our return and refund policy below.
Returns
Due to the perishable nature of our product, we do not accept returns on opened bottles. If your order arrives damaged or incorrect, please reach out to us within 7 days of receiving your order.
Damaged or Incorrect Orders
Please email us at info@oliodellarocca.com with:
- Your order number
- Photos of the damaged product and packaging
- A brief description of the issue
Refunds
Once approved, refunds will be processed to your original payment method within 5–10 business days.
Non-Returnable Items
- Opened or used bottles
- Customized or personalized labels
- Orders older than 30 days
Contact Us
For any questions, contact us at:
📧 info@oliodellarocca.com