{"id":34119,"date":"2025-04-22T13:09:37","date_gmt":"2025-04-22T11:09:37","guid":{"rendered":"https:\/\/oliodellarocca.com\/politique-de-retour\/"},"modified":"2025-04-22T14:59:39","modified_gmt":"2025-04-22T12:59:39","slug":"politique-de-retour","status":"publish","type":"page","link":"https:\/\/oliodellarocca.com\/fr\/politique-de-retour\/","title":{"rendered":"POLITIQUE DE RETOUR"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"34119\" class=\"elementor elementor-34119 elementor-34110\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-281f739 e-flex e-con-boxed e-con e-parent\" data-id=\"281f739\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f66208e elementor-widget elementor-widget-html\" data-id=\"f66208e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div style=\"max-width: 800px; margin: 0 auto; padding: 2rem; background: #fefefe; border-radius: 1rem; box-shadow: 0 4px 12px rgba(0,0,0,0.1); font-family: 'Helvetica Neue', sans-serif; color: #333;\">\n  <h2 style=\"font-size: 2rem; color: #7a5c3d; margin-bottom: 1rem;\">Politique de retour<\/h2>\n  \n  <p style=\"margin-bottom: 1.5rem;\">\n  Chez <strong>olio della rocca<\/strong>, nous sommes fiers de proposer une huile d'olive de premi\u00e8re qualit\u00e9, \u00e9labor\u00e9e avec soin et tradition. Si vous n'\u00eates pas satisfait de votre achat, veuillez lire notre politique de retour et de remboursement ci-dessous. \n  <\/p>\n  \n  <h3 style=\"color: #7a5c3d;\">Retours<\/h3>\n  <p style=\"margin-bottom: 1rem;\">\n  En raison de la nature p\u00e9rissable de nos produits, nous n'acceptons pas les retours de bouteilles ouvertes. Si votre commande arrive endommag\u00e9e ou incorrecte, veuillez nous contacter dans les <strong>7 jours<\/strong> suivant la r\u00e9ception de votre commande. \n  <\/p>\n  \n  <h3 style=\"color: #7a5c3d;\">Commandes endommag\u00e9es ou incorrectes<\/h3>\n  <p style=\"margin-bottom: 1rem;\">\n  Veuillez nous envoyer un courriel \u00e0 <a href=\"mailto:info@oliodellaroca.ch\" style=\"color: #7a5c3d;\">info@oliodellarocca.com<\/a> avec :\n    <\/p><ul style=\"margin-top: 0.5rem; padding-left: 1.5rem;\">\n      <li>Votre num\u00e9ro de commande<\/li>\n      <li>Photos du produit endommag\u00e9 et de l'emballage<\/li>\n      <li>Une br\u00e8ve description de la question<\/li>\n    <\/ul>\n  \n  \n  <h3 style=\"color: #7a5c3d;\">Remboursements<\/h3>\n  <p style=\"margin-bottom: 1rem;\">\n  Une fois approuv\u00e9s, les remboursements seront effectu\u00e9s sur votre mode de paiement d'origine dans un d\u00e9lai de <strong>5 \u00e0 10 jours ouvrables<\/strong>.\n  <\/p>\n  \n  <h3 style=\"color: #7a5c3d;\">Articles non retournables<\/h3>\n  <ul style=\"padding-left: 1.5rem; margin-bottom: 1rem;\">\n    <li>Bouteilles ouvertes ou utilis\u00e9es<\/li>\n    <li>\u00c9tiquettes personnalis\u00e9es ou sur mesure<\/li>\n    <li>Commandes datant de plus de 30 jours<\/li>\n  <\/ul>\n  \n  <h3 style=\"color: #7a5c3d;\">Contactez nous<\/h3>\n  <p>\n  Pour toute question, contactez-nous \u00e0 l'adresse suivante :<br> \ud83d\udce7 <a href=\"mailto:info@oliodellarocca.com\" style=\"color: #7a5c3d;\">info@oliodellarocca.com<\/a><br>  <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Politique de retour Chez olio della rocca, nous sommes fiers de proposer une huile d&rsquo;olive de premi\u00e8re qualit\u00e9, \u00e9labor\u00e9e avec soin et tradition. Si vous n&rsquo;\u00eates pas satisfait de votre achat, veuillez lire notre politique de retour et de remboursement ci-dessous. Retours En raison de la nature p\u00e9rissable de nos produits, nous n&rsquo;acceptons pas les [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-34119","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>POLITIQUE DE RETOUR - olio della rocca<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/oliodellarocca.com\/fr\/politique-de-retour\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"POLITIQUE DE RETOUR - olio della rocca\" \/>\n<meta property=\"og:description\" content=\"Politique de retour Chez olio della rocca, nous sommes fiers de proposer une huile d&rsquo;olive de premi\u00e8re qualit\u00e9, \u00e9labor\u00e9e avec soin et tradition. 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